Last updated: June 30, 2026

iMegaSafe offers international shipping for eligible products to Israel, Europe, the United States, Canada and selected additional countries, including selected Middle Eastern and Arab-market destinations where shipping, customs and applicable law allow.

1.1 Shipping Partners and Fulfillment

We may use international and local carriers, postal services, couriers, warehouses, suppliers, fulfillment partners and logistics providers. Depending on the product and destination, orders may be shipped from different warehouses or countries and may arrive in separate packages.

1.2 Processing Time

·        Orders are usually processed within 2-5 business days after payment verification and fraud checks are completed.

·        During high-demand periods, holidays, product launches, supplier delays, stock issues or customs disruptions, processing may take longer.

·        Orders are generally processed Monday through Friday, excluding holidays in Israel, the fulfillment country or destination country.

1.3 Shipping Estimates and Delays

Estimated delivery times are estimates only unless a guaranteed delivery date is expressly provided at checkout. Delivery may be affected by carrier delays, customs inspections, weather, security events, strikes, incorrect addresses, remote locations, local holidays, import restrictions or events outside our control.

If we learn that we cannot ship within the promised time, or within a legally required default period where no shipping time was promised, we will take steps required by applicable law, which may include notifying you of the delay, requesting consent to a new shipping date or offering cancellation and refund options.

1.4 Tracking

When tracking is available, we will send a shipping confirmation email with tracking details. Tracking may take several days to update after handoff to the carrier. If tracking has not updated after 5 business days, contact support@imegasafe.com.

1.5 Address Accuracy

Customers are responsible for entering complete and accurate shipping information at checkout, including apartment number, postal code, phone number and any delivery notes required locally. Once an order is in processing, we may not be able to change, reroute or cancel the shipment.

1.6 Duties, Taxes, Customs and Import Fees

International shipments may be subject to customs duties, VAT, sales tax, import tax, brokerage fees, handling fees or local charges imposed by the destination country. Unless checkout expressly states that such charges are prepaid, the customer is responsible for these charges.

We do not control customs decisions and cannot guarantee customs clearance times. Customers are responsible for ensuring that ordered products may be lawfully imported and used in the destination country.

1.7 Refused, Unclaimed or Undeliverable Shipments

If a package is refused, unclaimed, returned because of unpaid customs fees, incorrect address, failed delivery attempts or import restrictions, we may deduct return shipping, customs charges, carrier fees and non-refundable costs from any refund, unless prohibited by law.

1.8 Lost, Stolen or Damaged Packages

If tracking shows delivery but you did not receive the package, contact the carrier and us promptly. We may rely on carrier tracking, delivery confirmation, GPS, signature records, photographs and investigation results when reviewing claims.

If a product arrives damaged, keep the packaging and contact support@imegasafe.com as soon as possible with your order number, photos or video of the damage and the shipping label.

 

Product Compatibility, Safety & Warranty Notice

 

This Notice applies to electronics accessories sold by iMegaSafe, especially accessories described as MagSafe-compatible or intended for use with Apple devices.

2.1 Compatibility With Apple MagSafe

·        “MagSafe-compatible” means that a product is designed to work with devices, cases or accessories that use Apple MagSafe-style magnetic alignment or wireless charging features, as described on the specific product page.

·        Compatibility can vary by iPhone model, case thickness, magnet strength, charging adapter, cable, software version, ambient temperature, car surface, mount position and other factors.

·        Unless a product page expressly states that a product is “Made for MagSafe” or Apple-certified, you should assume that the product is a third-party compatible accessory and not an Apple-manufactured or Apple-certified product.

·        Charging speed may be lower than the maximum advertised by Apple or by a charger manufacturer and may vary during use. Wireless charging may generate heat; this can be normal within safe limits, but you should stop using the product if heat appears excessive.

2.2 Safe Use of Charging and Magnetic Accessories

·        Use only with compatible devices and power adapters. Follow all instructions provided with the product and with your device.

·        Do not use products that are damaged, cracked, swollen, wet, corroded, burned, frayed, loose or modified.

·        Keep products away from liquids, excessive heat, direct sunlight, fire, flammable materials and children unless the product is specifically designed for child use.

·        Do not place metal objects, cards with magnetic stripes, passports, keys, coins or medical devices between a wireless charger and the phone unless the product instructions expressly permit it.

·        If you use a magnetic car mount, place it where it does not block visibility, airbags, vehicle controls or safe driving. Do not adjust the phone while driving.

·        Persons with implanted medical devices should consult the device manufacturer and physician regarding safe distances from magnets and wireless chargers.

2.3 Product Certifications and Regulatory Compliance

Certain electronics may be subject to safety, radiofrequency, EMC, battery, charger, labeling, recycling, customs or import rules in the destination country. We aim to sell products that are appropriate for the markets in which they are offered, but customers and importers are responsible for complying with local laws that apply to their purchase, import and use.

Before listing or advertising a product, the store operator should keep supplier documentation such as CE/FCC/UKCA/UL/ETL/RoHS/REACH/WEEE/battery/MSDS/test reports where applicable. Do not display compliance marks or make certification claims unless verified for that exact product model.

2.4 Limited Warranty and Defective Products

Unless a longer warranty is stated on the product page or required by law, iMegaSafe provides a limited 30-day store remedy for products that arrive defective, damaged or materially different from the product ordered. Manufacturer warranties, if any, are separate and may require direct contact with the manufacturer.

This limited warranty does not cover normal wear and tear, misuse, accidental damage, water damage, unauthorized repair, improper installation, use with incompatible devices, cosmetic differences that do not affect function, or damage caused by third-party products.

Mandatory legal warranties, product liability rights and consumer rights are not limited by this Notice.