Last updated: June 30, 2026

iMegaSafe operates the online store available at www.megasafe.com, including related pages, features, checkout tools, products, customer support channels and communications (the "Services"). This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, purchase products, contact us, create an account, subscribe to marketing communications or otherwise interact with us.

If there is a conflict between this Privacy Policy and any other policy on the website regarding personal information, this Privacy Policy will control for privacy matters.

 

1.1 Who We Are

For the purposes of applicable data protection laws, iMegaSafe is the business or data controller responsible for the personal information described in this Privacy Policy, unless another party is expressly identified as the controller for a specific processing activity.

Contact for privacy requests: support@imegasafe.com.

 

1.2 Personal Information We Collect

The categories of personal information we collect depend on how you use the Services and the country or region in which you reside. We may collect:

·        Contact and delivery details: name, email address, phone number, billing address, shipping address and delivery instructions.

·        Order and transaction information: products viewed, products added to cart, purchases, payment status, returns, exchanges, cancellations, order history and customer support records.

·        Payment information: payment method details, payment confirmation and fraud-screening data. Full card numbers are generally processed by our payment providers and are not stored by us unless expressly stated.

·        Account information: username, password or authentication credentials, preferences, saved addresses and account settings.

·        Communications: messages, emails, reviews, support requests, return requests and any information you choose to provide when contacting us.

·        Device and usage information: IP address, device identifiers, browser type, operating system, pages viewed, links clicked, referring pages, approximate location derived from IP address, session data and cookie identifiers.

·        Marketing preferences: consent status, subscription preferences, unsubscribe records and advertising interaction data.

We do not intentionally collect sensitive personal information such as government identification numbers, precise geolocation, health information, biometric data, religious beliefs or political opinions unless required for a specific lawful purpose or voluntarily provided by you in a support communication.

 

1.3 Sources of Personal Information

·        Directly from you when you browse, order, register, subscribe, request support, submit a review or communicate with us.

·        Automatically through cookies, pixels, analytics tools, server logs and similar technologies.

·        From service providers such as payment processors, shipping partners, fraud-prevention tools, website hosting providers, analytics providers, email and customer support tools.

·        From marketplace, advertising, fulfillment, supplier or business partners where permitted by law and relevant to the Services.

 

1.4 How We Use Personal Information

·        Provide and improve the Services: process orders, collect payment, fulfill shipments, handle returns, provide invoices, manage accounts and personalize the shopping experience.

·        Customer support: respond to inquiries, troubleshoot order issues, handle complaints, verify delivery problems and communicate about returns, refunds and warranties.

·        Security and fraud prevention: verify transactions, detect suspicious activity, protect the Services, prevent misuse and secure customer accounts.

·        Marketing and advertising: send promotional messages where permitted, show relevant advertisements, measure campaign performance and manage communication preferences.

·        Legal and compliance purposes: comply with tax, accounting, customs, consumer protection, privacy, sanctions, product safety and other legal obligations; respond to lawful requests; enforce our policies; and defend legal claims.

·        Business operations: analytics, service improvement, inventory planning, supplier management, auditing, recordkeeping and internal reporting.

 

1.5 Legal Bases for EEA/UK Processing

For users in the European Economic Area, the United Kingdom and similar jurisdictions, we rely on one or more of the following legal bases: performance of a contract, legal obligation, legitimate interests, consent and, where necessary, the establishment, exercise or defense of legal claims.

 

1.6 How We Disclose Personal Information

We may disclose personal information as necessary for legitimate business, operational and legal purposes, including:

·        Website, checkout and hosting providers: to operate the website, cart, checkout, account features and related infrastructure.

·        Payment processors and fraud-prevention providers: to process payments, verify transactions, prevent fraud and handle disputes or chargebacks.

·        Shipping, logistics, warehouse and fulfillment partners: to pack, ship, track, deliver and return products.

·        Analytics, advertising and marketing partners: to understand website performance, measure advertising and send marketing communications where permitted.

·        Customer support, email and communication tools: to respond to inquiries and manage service messages.

·        Professional advisers and authorities: accountants, lawyers, insurers, auditors, courts, regulators, law enforcement or government agencies where required or permitted by law.

·        Business transfers: in connection with a merger, acquisition, financing, sale of assets, restructuring, insolvency or similar transaction.

·        At your direction or with your consent: for example, when you use social login, request a specific delivery option or ask us to share information with a third party.

 

1.7 Cookies, Analytics and Advertising

We use cookies and similar technologies to operate the website, remember preferences, keep the cart functioning, analyze usage, prevent fraud and support advertising or retargeting. Where required, we will ask for consent before placing non-essential cookies. You can manage cookies through the website banner or preference center, if available, and through your browser settings.

 

1.8 International Transfers

Because we sell internationally and use global service providers, personal information may be processed in countries other than your country of residence, including Israel, the United States, the European Union, the United Kingdom, Canada and other countries where our service providers or logistics partners operate. Where required, we use recognized transfer mechanisms such as adequacy decisions, Standard Contractual Clauses or other lawful safeguards.

 

1.9 Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with tax and accounting obligations, resolve disputes, prevent fraud, enforce agreements and meet legal recordkeeping requirements. Retention periods may vary by data type and jurisdiction.

 

1.10 Your Rights and Choices

Depending on where you live and subject to applicable law, you may have rights to access, know, correct, delete, restrict, object to or receive a copy of your personal information; withdraw consent; opt out of certain marketing, targeted advertising, sale or sharing of personal information; appeal a privacy decision; or lodge a complaint with a supervisory authority.

To exercise privacy rights, contact us at support@imegasafe.com. We may need to verify your identity before responding. We will not discriminate against you for exercising privacy rights.

For California residents, where the California Consumer Privacy Act or similar law applies, you may have rights to know, delete, correct, opt out of sale/sharing for cross-context behavioral advertising and limit certain uses of sensitive personal information. We do not knowingly sell or share personal information of users under 16.

For Canadian residents, where PIPEDA, Quebec Law 25 or similar law applies, you may contact us to ask about our privacy practices, access or correct personal information, withdraw consent where legally available, or complain about our handling of personal information.

For EEA/UK residents, you may also have rights to object to processing, restrict processing, withdraw consent and complain to your local data protection authority.

 

1.11 Children

The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child provided personal information to us, contact us so we can take appropriate steps.

 

1.12 Security

We use reasonable administrative, technical and organizational measures designed to protect personal information. No online service, transmission method or storage system is completely secure. Please use strong passwords, keep account credentials confidential and avoid sending sensitive information through unsecured channels.

 

1.13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the website with a new “Last updated” date, and we will provide additional notice where required by law.

 

1.14 Contact

For privacy questions or requests, email us at support@imegasafe.com.

 

2. Cookie Policy

Last updated: June 30, 2026

This Cookie Policy explains how cookies and similar technologies may be used on the Services.

 

2.1 What Cookies Are

Cookies are small files placed on your device when you visit a website. Similar technologies include pixels, tags, local storage, SDKs and scripts. They help websites function, remember choices, measure usage and deliver relevant advertising.

 

2.2 Types of Cookies We May Use

·        Strictly necessary cookies: required for website security, cart functions, checkout, login, fraud prevention and order processing.

·        Preference cookies: remember language, region, currency, layout, consent choices and other settings.

·        Analytics cookies: help us understand traffic, performance, errors, product interest and how visitors use the website.

·        Advertising cookies: may be used to measure ads, limit ad frequency, retarget visitors and show relevant promotions on other websites or platforms.

·        Third-party cookies: may be placed by service providers such as payment, analytics, advertising, video, review, social media, email, customer-support or fraud-prevention tools.

 

2.3 Managing Cookies

Where required, we will ask for consent before using non-essential cookies. You can adjust cookie preferences through our cookie banner or preference center, if available. You can also block or delete cookies through your browser. Some website features may not work correctly without necessary cookies.

 

2.4 Do Not Track and Global Privacy Control

Some browsers send “Do Not Track” or Global Privacy Control signals. Where legally required and technically supported, we will treat recognized opt-out signals as requests to opt out of certain sale, sharing or targeted advertising uses for that browser or device.